AI Overviews Now Answer Most Local Searches – How To Get Your Business Cited

Recent data indicates a seismic shift in the landscape of local search engine optimization, as Google’s AI Overviews (AIO) now appear in approximately 68% of local-intent search queries. This frequency significantly outpaces the traditional "Local Pack"—the map-based trio of business listings—which currently appears in only 39% of the same searches. This transition marks one of the most substantial changes to Google’s search interface in a decade, forcing digital marketers and small business owners to reconsider how they structure their online presence to remain visible in an increasingly automated ecosystem.
The emergence of AI Overviews as the dominant feature for local discovery suggests that Google is prioritizing synthesized, conversational answers over static directory listings. For a business to be cited within these AI-generated summaries, it must move beyond basic keyword optimization and focus on providing structured, authoritative data that large language models (LLMs) can easily parse and verify.
The Evolution of Local Search: A Chronology
The path to the current AI-dominated search results page has been characterized by a rapid series of technological deployments. Understanding this timeline is essential for recognizing the permanence of AI Overviews in the local search strategy.
In May 2023, Google introduced the Search Generative Experience (SGE) as an experimental feature within Search Labs. During this phase, the technology was primarily used to answer complex informational queries. However, by late 2023, testers began noticing that Google was increasingly applying generative AI to "near me" searches and specific service-based queries, such as "best plumbers in Chicago" or "emergency veterinarians near me."
In May 2024, at the Google I/O developer conference, the company officially rebranded SGE as AI Overviews and began a broad rollout to the general public. By mid-2024, the integration of the Gemini model allowed these overviews to pull real-time data from Google Maps, Google Business Profiles (GBP), and third-party review sites simultaneously. This culminated in the current state of search, where the AI Overview often occupies the "position zero" slot, pushing traditional organic results and even the Local Pack further down the page.
Analyzing the Data: Why AI Overviews Are Winning
The statistic that AI Overviews appear in 68% of local searches compared to the Local Pack’s 39% suggests a change in Google’s confidence regarding its AI’s ability to provide accurate recommendations. Several factors contribute to this disparity:
- Complexity of Intent: AI Overviews are better equipped to handle multi-layered queries. A user searching for "a quiet coffee shop with vegan options and fast Wi-Fi" may find the Local Pack insufficient, as it typically prioritizes proximity and overall rating. The AI Overview, however, can scrape website content and reviews to confirm specific attributes like "quiet" and "vegan options."
- Screen Real Estate: On mobile devices, an AI Overview can occupy the entire first screen. Because Google’s internal data likely shows high engagement with these summaries, the algorithm is incentivized to trigger them more frequently than the traditional map interface.
- Source Diversity: While the Local Pack draws almost exclusively from Google Business Profile data, AI Overviews cite a broader range of sources, including local news outlets, niche blogs, and the business’s own website.
Industry analysts note that the "citation" in an AI Overview is the new "ranking." Being mentioned in the text of an AI response provides a level of perceived endorsement that a standard blue link or a map pin does not offer.
Strategic Rebuilding of Location Pages
To secure a citation in AI Overviews, businesses must transition from "writing for users" to "structuring for systems." The AI does not just look for keywords; it looks for entities and relationships. The following strategies are now considered essential for modern location page architecture.
Implementing Advanced Schema Markup
Structured data, or Schema markup, serves as the primary language through which a website communicates with an AI model. To be cited in local AI Overviews, a business must go beyond basic "LocalBusiness" Schema.
Experts recommend utilizing "Service" and "AreaServed" properties to define exactly what the business does and where. Furthermore, "Review" Schema and "PriceRange" properties provide the AI with the specific data points it often uses to compare businesses within a generated summary. When the AI can verify a business’s offerings through structured code, it is more likely to include that business as a factual recommendation.
Entity-Based Content Creation
AI models categorize information into "entities"—unique, well-defined objects or concepts. For a local business, this means the website must establish the business as a prominent entity within its specific geographic and industry context.

This is achieved by linking the business to other known entities. For example, a law firm in Boston should not only mention "Boston" but should also reference specific neighborhoods (Back Bay, Beacon Hill), proximity to landmarks (The State House), and associations with local legal organizations. By weaving these entities into the content, the business provides the AI with a "knowledge graph" that confirms its local relevance.
Prioritizing Unstructured Data Accuracy
While structured data is vital, AI Overviews also rely heavily on unstructured data, such as the text found in blog posts, "About Us" pages, and customer reviews. The AI performs a "sentiment analysis" and "fact-checking" process across these sources.
If a business’s website claims they offer 24-hour service, but third-party reviews frequently mention they were closed at night, the AI may exclude the business from queries regarding "late-night" or "24-hour" services to maintain the accuracy of its response. Consistency across the web—known in the industry as NAP (Name, Address, Phone) consistency—is now a prerequisite for AI trust.
Industry Reactions and Expert Analysis
The shift toward AI-centric local search has met with a mix of concern and cautious optimism from the digital marketing community.
Search analysts suggest that while AI Overviews may reduce "top-of-funnel" traffic—users who just want a quick answer without clicking—the traffic that does reach the website is often more qualified. "The AI has already done the heavy lifting of vetting the business for the user," says one senior SEO strategist. "If a user clicks a link cited in an AI Overview, their intent to convert is significantly higher than a random searcher."
However, small business advocates have expressed concerns regarding the "black box" nature of AI citations. Unlike the Local Pack, which has relatively transparent ranking factors (proximity, prominence, and relevance), the criteria for being cited in an AI Overview can feel opaque. There is a growing call for Google to provide better analytics within the Google Search Console to show how often a business is appearing in AI-generated summaries.
Broader Implications for the Future of Local Commerce
The dominance of AI Overviews is likely to lead to a "winner-takes-most" scenario in local markets. Because AI summaries typically cite only two to four businesses, the competition for those slots will be far more intense than the competition for the top 10 organic results.
Furthermore, this shift emphasizes the importance of a holistic digital footprint. A business can no longer rely solely on its Google Business Profile. To be recognized by an AI, a business needs a "digital consensus"—a state where its website, social media profiles, local news mentions, and customer reviews all tell a consistent story about its services and reliability.
The rise of AI Overviews also signals a move toward "zero-click" local searches. If a user asks, "What time does the hardware store on Main Street close?" and the AI provides the answer directly, the user has no reason to click through to the website. Businesses must therefore find ways to capture value even when a click does not occur, such as ensuring their phone number and "Book Now" buttons are easily accessible to the AI for inclusion in the summary.
Conclusion: The Path Forward
As AI Overviews continue to mediate the relationship between local businesses and their customers, the definition of "Local SEO" is being rewritten. Success in this new era requires a dual focus: maintaining the foundational elements of local search (such as a robust Google Business Profile) while aggressively adopting the technical and content strategies required by generative AI models.
Businesses that prioritize structured data, entity-based local content, and cross-platform information consistency will be the ones that appear in the 68% of local searches now powered by AI. Those that fail to adapt risk being relegated to the lower portions of the search results page, invisible to the majority of modern consumers who now rely on AI to navigate their physical world. The transition from a list-based search engine to an answer-based AI assistant is complete; the task for local businesses now is to ensure they are part of the answer.







